Business Analyst / Project Manager (SaaS / Agile)

We are looking for a highly organized and detail-driven Business Analyst / Project Manager who can confidently bridge the gap between clients and development teams . This role demands strong ownership of requirements, documentation, sprint execution, and delivery coordination within a SaaS / Agile environment.

The ideal candidate is comfortable working directly with clients, translating discussions into precise documentation, and ensuring the development team delivers exactly what was agreed—fully documented and traceable .

Key Responsibilities

Client & Requirement Ownership

• Engage with clients to understand business needs, goals, and pain points
• Lead requirement discussions, discovery sessions, interviews, demos, and client calls
• Convert client inputs into clear, complete, and approved requirements
• Present complex concepts to non-technical stakeholders and extract critical details from discussions
  
  

Business Analysis & Documentation (Core Focus)

• Write detailed User Stories, Acceptance Criteria, and Impacted Areas
• Prepare, maintain, and control:
• BRD / BSD
• FSD / SRS
• User Stories & Task Breakdown
• Change Requests
• MOMs (Minutes of Meeting) after every client and internal meeting
• Ensure 100% traceability from requirement → user story → task → delivery
  
  

Project Coordination & Delivery

• Break requirements into development-ready tasks
• Assign tasks to the development team and clarify scope
• Track progress using JIRA or similar tools with daily follow-ups
• Ensure tasks move accurately through To Do → In Progress → Done
• Proactively identify and manage risks, blockers, and scope creep
  
  

Agile & Sprint Support

• Participate in sprint planning, daily stand-ups, reviews, and retrospectives
• Ensure sprint commitments are clear, realistic, and achievable
• Support release planning and delivery timelines
  
  

Quality Assurance & UAT Support

• Coordinate with SQA to ensure requirements are tested accurately
• Support UAT planning, execution, and client sign-offs
• Validate delivered features against documented requirements
  
  

Required Skills & Qualifications

• Experience: 2–3 years as a Business Analyst, Project Coordinator, or similar role (SaaS experience preferred)
• Education: Bachelor’s or Master’s degree in Software Engineering, Computer Science, Business, IT, or a related field
• Agile Knowledge: Strong understanding of SDLC and Agile/Scrum methodologies
• Documentation: Excellent technical and business documentation skills
• Communication: Strong verbal and written English with confidence in client-facing discussions
• Mindset: Highly organized, detail-oriented, accountable, and delivery-focused
  
  

What Success Looks Like In This Role

• Clear, actionable requirements trusted by development teams
• Complete documentation of all project activities and decisions
• Minimal rework due to well-defined scope and strong requirement ownership
• Smooth sprint execution with fewer blockers
• Successful UAT and timely delivery aligned with business goals
  
  

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