Business Analyst – PropTech & Real Estate Management

Job Description

We are seeking an experienced Business Analyst with a strong background in PropTech or real estate management solutions to analyze business requirements, document processes, and support the design and enhancement of digital platforms.

The Business Analyst will serve as a bridge between business stakeholders and the technical delivery teams — ensuring that product features, integrations, and system updates align with business needs and deliver measurable value across web, mobile, and AI-based applications.

Required Qualifications

• 7+ years of experience in total where 4+ years of experience as a core Business Analyst in PropTech, real estate, or enterprise SaaS environments.


• Deep understanding of property management workflows — including maintenance management, financial operations, resident portals, and community engagement systems.


• Proven experience in business and functional requirement gathering, process mapping, and user story documentation.


• Strong familiarity with Agile/Scrum delivery frameworks and experience collaborating with distributed development teams.


• Skilled in using tools such as Jira, Confluence, Azure DevOps, or equivalent platforms for documentation and tracking.


• Working knowledge of cloud platforms (Azure, AWS) and related integrations.


• Awareness of data security and privacy compliance considerations for large-scale resident and financial data systems.


• Strong analytical thinking and attention to detail.


• Excellent communication and stakeholder management skills — able to engage with executives, developers, and end-users effectively.


• Demonstrated ability to facilitate discussions, resolve ambiguities, and drive consensus.

Key Responsibilities

• Work with stakeholders to analyze, document, and validate business requirements for digital solutions across web, mobile, and AI platforms.


• Translate business needs into clear functional and non-functional specifications, ensuring alignment with product vision and technology capabilities.


• Collaborate with Product Owners to define and refine user stories, acceptance criteria, and workflow diagrams.


• Conduct gap analysis and process mapping to identify areas for system optimization and automation.


• Support the design and validation of UI/UX flows to ensure they meet business and user expectations.


• Coordinate with cross-functional teams (Engineering, QA, UX, DevOps, Operations) to ensure timely delivery and alignment on priorities.


• Participate in sprint planning, backlog refinement, and review sessions, contributing to continuous improvement initiatives.


• Assist in UAT planning and execution, ensuring developed solutions meet stakeholder expectations.


• Maintain comprehensive documentation — including BRDs, FRDs, process maps, and data flow diagrams.