Business Analyst – Strategy / Executive Office

Business Analyst – Strategy / Executive Office

Location: Dubai, UAE

Industry Requirement: Previous Business Analyst experience in a mainline shipping company .

Our client is a leading global liner shipping organization, delivering efficient, agile and sustainable transport solutions across Europe, the Middle East, Africa, and Asia. With a strong regional footprint and a commitment to operational excellence, compliance and innovation, the company offers a dynamic and growth-oriented environment.

Role Overview

The Business Analyst – Executive Office plays a critical role in enabling strategic growth, operational efficiency and decision-making at the highest level. Acting as a trusted advisor to the Executive , the role requires deep analytical capability, strong business acumen and the ability to translate insights into impactful recommendations.

The ideal candidate will have proven experience working in a mainline shipping environment , bringing industry-specific understanding of operational workflows, systems and performance levers. This position operates at the intersection of strategy and execution, requiring cross-functional collaboration, structured problem-solving, and exceptional stakeholder engagement skills.

Key Responsibilities

• Analyze historical, current, and forward-looking business trends to support strategic planning and decision-making.
• Identify business needs, recommend process enhancements, and drive operational improvements aligned with corporate objectives.
• Partner with internal stakeholders to gather business requirements, define project scopes, and support successful delivery of initiatives.
• Facilitate workshops, interviews, and cross-functional meetings to document and visualize business processes and requirements.
• Assess existing processes, challenge inefficiencies, and propose actionable solutions to enhance productivity and performance.
• Lead cross-functional projects from concept to execution, ensuring timely delivery and alignment with budget and expectations.
• Develop detailed functional specifications for system enhancements or new applications.
• Collaborate closely with IT, operations, finance, and commercial teams to support smooth transitions during process or system changes.
• Define, track, and report KPIs to measure the effectiveness of newly implemented processes and solutions.
• Utilize advanced analytical tools and techniques to support strategic initiatives and organizational priorities.
• Prepare clear, concise, and insight-driven reports, dashboards, and presentations for CEO and Executive Leadership.
• Contribute to testing, validation, and quality assurance activities for system or process changes.
• Stay current on maritime industry trends, technologies, and best practices, working toward becoming an internal subject-matter expert (SME).
• Coach and mentor junior and mid-level analysts, promoting a culture of excellence and continuous improvement.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Information Technology, Economics, or a related discipline.
• CFA qualification preferred .
• 5–8 years of Business Analyst experience, within a mainline shipping environment.
• Demonstrated ability to influence stakeholders and deliver measurable business value.
• Proven track record of managing cross-functional initiatives in complex organizational environments.

Competencies & Skills

• Strong proficiency in business analysis frameworks and tools (e.g., BPMN).
• Advanced skills in data analysis and visualization (Power BI, Tableau, Excel).
• Deep understanding of mainline shipping operations, systems, and processes.
• Professional certification in business analysis (e.g., CBAP, CCBA) is an advantage.
• Excellent communication, problem-solving, and stakeholder-management capabilities.
• Ability to balance strategic thinking with hands-on execution and attention to detail.