Business Analyst, Transportation, DIIT

This position is in a civil service competitive class that is subject to examination. Position is only open to current City employees with permanent NYC civil service status as Computer Specialist (Software) or permanent in an equivalent title that is eligible for transfer under 6.1.9 to Computer Specialist (Software) . This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

• Analyzes end-user requests for transportation-related data and information and creates ad hoc reports from various databases using query tools.
• Serves as project lead responsible for directing and overseeing technical web and mobile applications modernization like bus route pick application, bus inspection application, violation application, Student Ridership System, etc. and analyzing transportation-related technical projects. This includes the developing scope, schedule, and budget documentation. The budget documentation includes spreadsheets, reports, plans, schedules, charts, and specifications for IT solutions and student transportation activities.
• Collaborates with other DIIT teams to analyze transportation applications data for PowerBI reporting, SQL reporting, SSIS reporting for Drivers subscription result, Route Pick process system, Contract and finance systems.
• Assists with preparing and analyzing various complex IT projects for web and mobile applications, SQL server databases and conducts operational and procedural analysis of systems to define functional requirements that meet key business objectives.
• Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, technical process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
• Critically evaluates transportation information gathered from multiple sources, reconciles conflicts, narrows down high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
• Utilizes enterprise-wide requirements definition, management systems, and software life cycle methodologies to proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following factors, as needed: Functional requirements/Business Requirements Document (iii), Use Cases, Graphical User Interface (GUI), Screen and Interface designs.
• Works either independently with users or project managers to define and document concepts and processes which entails consultation with various stakeholders to ascertain required project scopes, business requirements, and deliverables for systems.
• Drives and challenges business units on their assumptions of how they will successfully execute project plans. This includes recommending modifications, enhancements, and improvements to current IT systems and related applications required to ensure the deployment of project plans and initiatives.
• Serves as a conduit between internal and external customers and the software development team through which requirements flow.
• Prepares and develops complex functional specifications that define the system being proposed to meet business requirements, according to standard templates using natural language.
• Collaborates with developers and subject matter experts to establish the technical vision by analyzing tradeoffs between usability and performance needs.
• Serves as a liaison between the business units and technology teams that support purchased software.

Plus

In addition to meeting the minimum requirements, individuals must have two additional years of the experience described in "1" above

• Experience in business, information technology, project management, systems analysis, and development.
• Good understanding of IT architecture, IT systems; strong programming and development skills.
• Strong written and spoken communication skills.
• Excellent organizational skills and the ability to work as a team member.
• Ability to successfully engage in multiple initiatives simultaneously.
• Strong experience with SQL and Excel queries.
• Strong experience with PowerBI and other reporting.
• Strong experience with Azure DevOps & Functional & non-functional testing.

Salary: $114,090 - $115,000

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

* New York City Residency is NOT Required *

We encourage all applicants from the New York City tri-state area to apply.