Business Analytics Analyst

Business Analytics Analyst

Strategy & Operations

Onsite/Hybrid

Full-Time

About the Role

CareConnect is on a mission to transform how care is delivered and experienced through innovative Ai-based technology and services. We connect caregivers, patients, and health systems in meaningful ways — making care more accessible, efficient, and human. As a Business Analytics Analyst, you will play a critical role in turning data into actionable and predictive insights that drive product, growth, and operational decisions across the organization. Please note, there is no visa sponsorship available for this role. Must be eligible to work in the U.S. without sponsorship.

Key Responsibilities

• Analyze large datasets to identify trends, patterns, and opportunities across product, operations, marketing, and clinical performance metrics.
• Build and maintain dashboards, reports, and self-service analytics tools for stakeholders across the business.
• Partner with product, engineering, operations, sales, and clinical recruiting teams to define KPIs and measurement frameworks.
• Conduct ad hoc analyses to support strategic decisions, including market sizing, cohort analysis, funnel performance, and retention modeling.
• Translate complex analytical findings into clear, concise presentations for both technical and non-technical audiences.
• Support A/B testing and experimentation initiatives by designing tests, analyzing results, and communicating learnings.
• Collaborate with data engineers to ensure data quality, integrity, and availability.
• Monitor business performance and proactively surface risks and opportunities to leadership.
• Assist in the development of forecasting models to support planning and budgeting cycles.
• Deliver predictive analytics that help the business predict clinician demand
• Maintain documentation of data definitions, methodologies, and reporting standards.

Required Qualifications

• Bachelor's degree in Business, Statistics, Economics, Computer Science, or a related quantitative field.
• 2–4 years of experience in a business analytics, data analytics, or related role.
• Proficiency in SQL for querying and manipulating large datasets.
• Strong proficiency with Power BI.
• Experience in working with API integrations.
• Strong proficiency in Excel/Google Sheets for analysis and reporting.
• Experience in healthcare, health tech, or mobile technology industries is strongly preferred.
• Excellent communication skills with the ability to present data-driven insights clearly.
• Detail-oriented with strong critical thinking and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced, mission-driven environment. We are largely an in-office culture to drive teamwork, collaboration, and quick responsiveness.

Preferred Qualifications

• Experience working with EHR/EMR data or healthcare claims data.
• Experience working with public datasets like CMS, Bureau of Labor Statistics, etc.
• Exposure to product analytics platforms such as Mixpanel
• Understanding of HIPAA compliance and data privacy standards in healthcare.
• Familiarity with Python or R for data analysis is a plus.

What We Offer

• Competitive salary
• Comprehensive medical, dental, and vision coverage
• Dynamic work environment that is team based but also allows for some flexibility as needed.
• Unlimited PTO policy
• Mission-driven culture focused on meaningful impact

Equal Opportunity

CareConnect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Pay: $90,000.00 - $110,000.00 per year

Work Location: In person