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Program Manager
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Role & Responsibilities:
- Candidate with HR background is mandatory
- Should be able to manage planning, budgeting, and costing of projects
- Should have minimum 7 years of experience in ERP or HR related technology implementation
- Should have been part of at least 2 technology & process implementation engagements
- Coordination for timely Implementation of projects involving technology and process
- Strong focus on customer management & resolution of issues
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Timely reporting of risk and issue, weekly and fortnightly program status reporting & presentation to leadership in agreed leadership / team reviews
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Knowledge of FMEA, RPN and related concepts
- Ensuring compliance with objectives, organizational policies, procedures, and standards
- Ensuring the quality and the delivery of the business critical and priority features to meet customer expectations across program
- Responsible for defining, prioritizing, documenting, and accepting non-functional and functional requirements, and managing the teams’ actions
- Serve as the single point of contact for the work stream and lead program deliverables by partnering with project leadership, business stakeholders and other cross functional team members
- Leverages program management methodologies to develop and execute the strategic plan supporting designing, implementation, execution, and adoption of process and technology changes for client
- Manages program deliverables including leadership alignment, communications, change plan &impacts, trainings user & other users
- Drives, monitors, and manages the program’s work stream delivery –ensuring key milestones are met on time and within budget
This role requires:
- 7+ years of experience as Project/ Program Manager
- Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers, consultants
- Strong verbal and written communication skills with the ability to communicate effectively across internal and external organizations
- Ambitious and self-motivated individual
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