Business Development Associate

About Kayana

Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, enabling brands to scale and succeed.

Our mission is simple: to help businesses thrive through innovative technology . With operations across the USA, UK, Europe, Australia, and the Middle East, Kayana is proud to foster an inclusive and dynamic culture. Every employee is supported with a personalized development plan, offering clear and achievable career paths for long-term growth.

About You

We are seeking an enthusiastic and results-driven Business Development Associate to join our Dubai team. In this role, you will drive revenue growth by converting leads generated through online advertising into successful deals, while benefiting from an attractive commission structure.

You will be the first point of contact for potential customers, engaging via phone, email, and live chat to provide exceptional service and identify the right solutions for their needs. Your ability to build relationships, close sales, and exceed targets will directly contribute to delivering outstanding customer experiences and expanding Kayana’s presence in the market.

Key Responsibilities

1. Manage and convert inbound sales enquiries through phone, email, and live chat.
2. Deliver outstanding customer service by identifying client needs and offering tailored solutions.
3. Collaborate with internal teams to resolve challenges and support the sales cycle.
4. Develop a strong knowledge of Kayana’s product portfolio and communicate value propositions effectively.
5. Consistently achieve and exceed individual sales targets.
6. Prepare quotations, proposals, and maintain accurate CRM records.
7. Provide support, guidance, and mentorship to junior sales team members.
8. Partner with development and customer support teams to address client feedback and enhance overall satisfaction.

What We're Looking For

1. Minimum 2 years of proven sales or business development experience , preferably in telesales or a B2B environment.
2. Strong negotiation and closing skills with a track record of exceeding sales targets.
3. Proficiency with CRM tools and sales software.
4. Highly motivated, target-driven, and able to perform in a fast-paced, dynamic environment.
5. Strong problem-solving skills and attention to detail.

Why Join Us?

At Kayana, you’ll be part of a fast-growing global company where your contributions will make a direct impact. We offer:

• Competitive base salary with uncapped earning potential through commission.
• A clear path for career growth and development .
• The opportunity to work with innovative technology that is reshaping the payments industry.
• A supportive and collaborative environment where your success is celebrated.