Business Development Associate

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030

For more information, please visit www.daraz.com .

Key Responsibilities:

Business Development:

• Identify and pursue new business opportunities to expand the marketplace.
• Onboard new vendors and enhance product offerings to meet market demand.

Sales Growth:

• Develop and implement effective sales strategies to drive revenue growth.
• Increase market share for assigned marketplace accounts

Account Management:

• Build and maintain strong, long-lasting relationships with key marketplace accounts.
• Ensure high levels of customer satisfaction and retention.

Performance Analysis:

• Monitor and analyze performance metrics for assigned accounts.
• Provide actionable insights and recommendations for improving sales and service delivery.

Negotiation & Contracts:

• Lead negotiations with vendors to optimize terms, pricing, and service agreements.
• Develop mutually beneficial partnerships with vendors and stakeholders.

Market Research:

• Conduct market research to stay updated on industry trends, competitor activities, and evolving customer needs.
• Leverage insights to inform strategic decisions.

Collaboration:

• Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless account management and support.

Required Skills/Abilities:

• Prior experience in e-commerce or marketplace environments (digital goods experience, especially with external wallets and banking apps, is preferred).
• Knowledge of digital marketing and analytics tools.
• Exposure to a fast-paced and dynamic work environment.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record in corporate sales, negotiation, and closing deals.
• Experience in managing marketplace seller operations, campaigns, and client accounts.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Excellent verbal and written communication skills, with an ability to collaborate effectively with internal teams and external partners.
• Strong customer service orientation and the ability to manage and resolve conflicts effectively.

What We Offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
• A platform to learn from Alibaba's world-leading ecosystem.
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders in the e-commerce industry.
• Competitive salary and incentive package.