Business Development Center Agent

Cambridge Honda is growing and looking for motivated, customer-focused individuals to join our Business Development Center (BDC) team.

This is a career opportunity, not just a job, with a family-owned dealership that values honesty, integrity, and long-term success.

As a BDC Agent / Sales Appointment Coordinator, you’ll be the first point of contact for both new and existing customers—handling inbound phone calls, emails, and text inquiries. No cold calling required. If you’re positive, driven, and enjoy helping people, we want to hear from you.

What You’ll Do:

• Respond to customer inquiries via phone, email, and text
• Schedule sales and service appointments
• Deliver an excellent customer experience from first contact
• Work closely with the sales and management teams

Compensation & Benefits:

• $55,000–$75,000+ annual earning potential 1ST YEAR
• Hourly pay plus commission
• Medical, dental, 401(k), and paid vacation
• Flexible 5-day workweeks
• Ongoing training and professional development
• Opportunities for advancement into management
• Work at one of the highest-volume dealerships in the area
• Family-owned and operated with a strong community reputation

Requirements:

• Automotive BDC or Call Center Experience is preferred
• (Candidates with prior BDC experience are strongly encouraged to apply)
• Strong verbal communication skills
• High-energy, positive, and professional demeanor
• High school diploma or equivalent
• Valid driver’s license with an acceptable driving record
• All interviews are scheduled in advance and held at Cambridge Honda in Cambridge MA

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Work Location: In person