Business Development Executive - ERP sales

Job Title: Business Development Executive

Location: Dubai United Arab Emirates
Department: Sales & Business Development
Reporting To: Vice President
Employment Type: Full-time

Mandatory Condition: Applicants must be currently residing in Dubai on Parents’ or Spouse Sponsorship only.

Position Objectives:

The Business Development Executive (BDE) will be responsible for sourcing new sales opportunities through inbound lead follow-up, outbound cold calls, and targeted email campaigns. The role focuses on driving sales revenue, supporting promotional activities, managing client acquisition, and contributing to business growth strategies across the UAE region.

This role will work closely with the VP in formulating the annual business plan, setting sales goals, and tracking progress on a monthly basis.

Line Management:

• Directly reports to the Vice President.
• Daily review and feedback on tasks, performance, and planning.
• Collaborates closely with the Pre-Sales, Marketing, and Implementation teams.

Major Duties & Responsibilities:Sales Operations & Lead Generation:

• Source and qualify new sales opportunities via cold-calling, email outreach, inbound lead follow-up, and social media.
• Research target accounts, identify key stakeholders, and generate qualified interest.
• Match client requirements with products available in stock and recommend suitable solutions.

Client Engagement & Territory Planning:

• Plan and implement a detailed sales plan for the assigned territory.
• Conduct proactive outreach to potential clients based on verticals such as ERP, AI Solutions, Custom Applications, CRM, and HRMS products.
• Support Pre-Sales team during meetings to ensure alignment on customer needs and objectives.

Sales Execution:

• Collaborate with VP to define annual and monthly sales budgets.
• Align efforts to meet sales targets and collection goals.
• Follow up and nurture opportunities until closure.
• Finalize and process client orders, issue Proforma Invoices (PI), and coordinate with the implementation team for delivery and payment collection.

Promotional Activities:

• Participate in planning and execution of webinars, digital campaigns, product promotions, and client events.
• Send regular email, social media, and platform blasts to generate interest and leads.
• Follow up on promotional leads and track success rates.

Administrative Responsibilities:

• Submit daily call reports, maintain accurate CRM data, and share weekly sales forecasts.
• Attend internal reviews and planning sessions with VP.
• Keep updated with industry knowledge and complete certifications or training courses as assigned.

Key Result Areas (KRA):

• Lead Generation & Qualification
• Number of new leads generated weekly
• Conversion rate from lead to opportunity
• Sales Target Achievement
• Monthly and quarterly sales quota performance
• Achievement of defined revenue and collection goals
• Client Engagement & Follow-up
• Frequency of client follow-ups and meetings
• Response time to inquiries
• Sales Process Efficiency
• Order closure time (lead to order cycle)
• Accuracy of order processing and documentation
• Participation in Promotional Activities
• Number of campaigns/events contributed to
• Leads and conversions from promotions
• Reporting & Compliance
• Timely submission of reports (Daily/Weekly/Monthly)
• CRM data accuracy and update frequency

Key Performance Indicators (KPI):

• 100+ outbound calls/emails per week
• Minimum 5 client meetings/week (virtual or in-person)
• Achieve 100% of monthly revenue and collection targets
• Generate 20+ qualified leads/month
• Close 3–5 orders/month depending on product value
• Participate in at least 1 promotional activity per month
• Completion of required certifications/training per quarter

Requirements:

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field
• MBA preferred

Experience:

• 1–4 years in a similar sales or business development role
• Experience in B2B sales, particularly in ERP, SaaS, CRM, or enterprise solutions

Skills:

• Strong communication and negotiation skills
• Self-motivated with a result-oriented mindset
• Familiarity with CRM tools and Microsoft Office Suite
• Understanding of UAE business market and buying behaviors

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Application Question(s):

• Are you living in Bur Dubai/ Karama/ Deira?

Location:

• Dubai (Required)