Job Summary:
The Business Development Manager at Fullbay oversees business growth functions, collaborates with Marketing, Sales, and Customer Success to devise sales strategies, and leads company initiatives. This role is responsible for building and guiding a sales-focused team, ensuring the conversion of leads into quality pipelines and finalized deals.
Primary Duties & Responsibilities:
- Take direct leadership and oversee the entire Business Development function.
- Collaborate with key departments (Marketing, Sales Operations, Sales, Customer Success) to develop and execute sales development strategies that align with Fullbay's objectives.
- Set and communicate performance expectations for a team of Business Development Representatives.
- Provide training and coaching to improve the sales skills, product knowledge, and communication best practices of the team.
- Collaborate with high-performing BDRs to create individual career development plans.
- Handle recruitment and hiring processes.
- Conducting interviews and managing the hiring process to build and expand the Business Development team.
- Facilitating the onboarding and training of new hires.
- Meeting quotas - Based on budgeted BDR Rooftop and Revenue contribution targets
- Surpassing established quotas by implementing and monitoring team processes, goals, and metrics.
- Establish and maintain a qualified pipeline to assist BDRs in achieving and surpassing targets.
- Manage data and key performance indicators (KPIs).
- Use Salesforce to efficiently report, track, and manage sales activities and results.
- Strive for operational excellence.
- Take the initiative to identify and implement measures aimed at driving both new business development growth and operational excellence.
- All other duties as assigned
Minimum Education & Work Experience:
Required:
- Minimum GED or High School Diploma or equivalent;
- Bachelor’s degree in Business Administration Preferred
- Two (2)+ years of prior hands-on work experience leading and managing a high performing outbound sales representative team for a technology company preferred.
- Must have experience working in and building inside sales teams that drive lead generation versus manage inbound leads.
- Direct selling experience as a full-cycle Account Executive in B2B environment required
Key Skills and Qualifications:
- Demonstrated experience of consistently exceeded quotas and expectations
- Prior experience supervising and leading a team with a passion for motivating and developing talent and coaching a team to success. (preferables a team of customer support and sales professionals).
- Proven track record of goal achievement (as individual or manager) and building and managing KPIs for a sales organization.
- Ability to forecast your business – lead conversion data through to pipeline build and win rates.
- Excellent communications skills, both written and verbal. (includes effective communications over the phone and via email).
- Computer Savvy with solid knowledge of MS Office Products (Excel, Word, Powerpoint) and able to navigate multiple web applications simultaneously.
- Must be proficient with online meeting software, web conferencing tools, CRMs (Salesforce and Sales acceleration tools, such as Outreach or Salesloft).
- Numerically literate and data-driven, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets to constantly find ways to improve productivity, efficiency, and contribution to the business.
- Able to juggle multiple tasks (both technical and administrative), all with a sense of urgency and accuracy to still deliver high quality results in a fast-paced environment.
- Must be a creative thinker with strong analytical and organizational skills.
- Must be a self-starter and proactive with the aptitude to learn, be results-driven, and deadline-driven.
- Must be able to travel up to 25 %
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
- Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
- Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
- Noise level in the work environment is usually moderate.
- Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.