Business Development Manager

Auto Park Ford, a privately held and family owned company, is looking for a self-motivated and career-driven Business Development Manager to join our growing team. Auto Park Ford, is one of the leading auto dealer groups and management companies in the Southern Michigan and Northern Indiana. If you're an experienced Business Development Manager, or an accomplished Customer Service and Sales professional looking to join a top-performing operation, its time to shift your career into gear with Auto Park Ford!

What do we offer?

• Top Compensation: Our top performers get noticed and compensated for their efforts
• Ford University: Continuous Employee professional development
• Paid Time Off: Full-time employees can accrue up to 3 weeks of vacation time per year.
• Medical, Dental, Vision, and Life Insurance
• 401k program
• Employee discounts on vehicles & services

Who are we looking for?

• Auto Park Ford is seeking a highly motivated and customer oriented BDC Representative to join our Business Development Center. In this role, you will be responsible for handling sales inquiries and setting appointments with prospective and current customers. This is an on-site position and requires full-time availability. Weekends free.

Benefits:

• We offer a comprehensive benefits package, including flexible scheduling, paid weekly base salary + monthly commission earnings in total averaging $1,400 - $4,500+ per month, with potential for higher earnings for top performers.

Responsibilities:

• Respond to sales inquiries via phone, internet, and email with the goal of making approximately 100-120 calls per day.
• Set 4-5 appointments each day for the sales team and maintain close collaboration with sales and service associates.
• Track metrics to maximize performance and ensure exceptional customer experience.
• Adhere to deadlines and complete tasks efficiently in a fast-paced environment.
• Demonstrate excellent verbal and written communication skills.
• Display strong organizational skills with great attention to detail.
• Maintain a positive and professional demeanor while handling customer concerns.
• Demonstrate self-motivation and accountability in daily work.

Qualifications:

• Track record of strong performance and a high level of customer service.
• Proven experience delivering world class customer experience in a high-volume retail environment.
• Must have a valid driver's license and be able to successfully pass a Motor Vehicle Record (MVR) check.
• Ability to successfully guide customers as they navigate the sales process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills and a strong amount of emotional intelligence.

Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Auto Park Automotive Group!