Business Development & Operations Manager

About the Role:

Tech Care is expanding its business with a new B2B Annual Maintenance Contract (AMC) division while strengthening our on-site service operations.

We are hiring a Business Development & Operations Manager who can lead this growth handling both new business development and team operations for existing field services.

Key Responsibilities:

Business Development:

• Develop and expand the B2B AMC business with corporate clients, offices, schools, and institutions.
• Prepare AMC proposals, quotations, and contracts.
• Identify new business opportunities and partnerships.
• Promote on-site services and generate regular business leads.

Operations & Team Management:

• Hire and manage staff for AMC and on-site service operations (technicians, sales, and support).
• Supervise daily field operations, ensuring quality service and customer satisfaction.
• Improve efficiency and performance of the on-site service team.
• Coordinate between sales, technicians, and management for smooth workflow.
• Monitor AMC renewals, customer retention, and reporting.

Requirements:

• Minimum 3 years of experience in business development or service operations management.
• Knowledge of technical services, maintenance, or electronics repair industry preferred.
• Strong leadership, recruitment, and communication skills.
• Capable of handling both field and office operations efficiently.
• Valid driving license (preferred).

Salary & Benefits:

• Competitive salary (based on experience).
• Performance-based incentives on AMC and service growth.
• Company support for business development initiatives.

Job Types: Full-time, Permanent

Pay: QAR2,500.00 - QAR3,500.00 per month