Business Development Representative

Business Development Representative (BDR)

Location: Riyadh, Saudi Arabia Type: Full-time Department: Sales - Revenue Work Setup: Onsite

About ZIWO

ZIWO is an Omni-channel Cloud Contact Center Software (CCaaS) platform that provides straightforward solutions for companies to communicate with their clients via Phone, WhatsApp, SMS, and more. We connect 145 countries globally, including the GCC, enabling users to instantly expand their reach into new geographies. Our platform offers ready-made plugins with major CRMs and is fully integrated with any app, thanks to an open API architecture. ZIWO empowers teams to scale customer interactions across all channels with ease.

About The Role

As a Business Development Representative (BDR), you'll play a key role in our sales team by identifying and qualifying new business opportunities to support our growth. You will be the first point of contact for many of our prospects, nurturing relationships and building a strong pipeline for our Account Executives.

What You'll Be Doing

• Identify and generate new business opportunities through outbound outreach and inbound lead follow-up
• Engage with prospects via LinkedIn, email, and phone to initiate conversations
• Qualify leads based on business needs and alignment with ZIWO's solutions
• Maintain a steady pipeline of qualified leads (SQLs) to hand off to Account Executives
• Conduct discovery calls to understand prospect challenges and position ZIWO effectively
• Maintain accurate records and activity tracking in the CRM
• Collaborate closely with Marketing and Sales teams to optimize messaging and lead generation strategies

What You Bring

• Bachelor's degree or higher
• Minimum 1 year of experience in a sales development, lead generation, or call center role
• Bilingual in English and Arabic (spoken and written)
• Strong communication and persuasion skills with a confident, consultative approach
• Comfortable working with KPIs and performance metrics
• Proactive, high-energy attitude and growth mindset
• Ability to thrive in a fast-paced, high-performance startup environment

Why Join ZIWO

• Be part of a fast-growing tech company transforming customer communications in the MENA region
• Work with a diverse and ambitious team onsite in Riyadh
• Competitive salary and performance-based incentives
• Career growth and learning opportunities in a supportive, startup culture

ZIWO is an equal opportunity employer. We believe diversity drives innovation and hire great people from a wide variety of backgrounds.