Business Development Representative (Freight Forwarding)

Job Purpose

We’re hiring an Outbound Inside Sales Expert for a Freight Forwarding & Logistics client to drive customer acquisition and revenue growth across our freight forwarding and sourcing solutions. This role is ideal for a motivated, consultative sales professional who thrives in a fast-paced, high-growth, global environment.

Key Responsibilities

• Conduct a high volume of daily outbound calls to qualified leads and convert them into paying customers.
• Exceed new customer acquisition and booking KPIs and targets.
• Act as a trusted advisor, understanding customer needs and recommending the right logistics and sourcing solutions.
• Manage and report daily pipelines within CRM systems, ensuring accurate tracking of activity and results.
• Provide feedback and insights from customer interactions to improve processes and solutions.

Qualifications

• 2–8 years of experience in inside sales, selling to North American small businesses or consumer segments, selling value-based solutions.
• Proven record of exceeding KPIs in new customers booking targets.
• Experience conducting high-volume, high-intensity outbound calls to prospects.
• Experience in logistics, global freight forwarding, or eCommerce preferred.
• Strong communication, negotiation, and active listening skills in English (American or British accent preferred).
• Empathetic, customer-focused attitude and ability to think creatively to solve customer needs.
• Persistent, energetic, and solution-oriented mindset with a consultative sales approach.
• Tech-savvy and comfortable working with CRM systems and digital sales tools.
• Willingness to work rotational shifts aligned with U.S. time zones.

Work timings

• 6pm to 3am IST

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,500,000.00 per year

Application Question(s):

• How many years of hands-on experience do you have in Outbound Sales?
• What is your notice period (in days)?
• What is your current CTC?
• What is your expected CTC?

Work Location: In person