Business Intelligence Analyst - Onsite

Goodwill Industries Manasota and Goodwill Industries of the Palm Beaches and Treasure Coast are seeking a BI Analyst to support our mission by delivering accurate, timely, and actionable data insights. This role plays a critical part in transforming data into meaningful intelligence that drives informed decision-making, operational efficiency, and strategic planning across the organization. If you are passionate about analytics, storytelling through data, and making a measurable impact in a mission-driven organization, this is an opportunity to apply your skills where they truly matter.

What You'll Do

As a BI Analyst, you will partner closely with business stakeholders to design and maintain reports, dashboards, and forecasting tools that provide real-time visibility into key performance indicators (KPIs). Your work will directly influence operational improvements, strategic initiatives, and leadership decision-making.

• Design, develop, and maintain reports and dashboards that deliver forecasting insights and KPI tracking
• Translate business requirements into clear report specifications and data models
• Analyze historical data to identify trends, patterns, and opportunities for improvement
• Present complex data in clear, visually compelling formats for technical and non-technical audiences
• Ensure data accuracy, integrity, consistency, and documentation across all reporting outputs
• Collaborate cross-functionally to define KPIs and align reporting with organizational goals
• Support system implementations, data validation, and onboarding of new reporting tools
• Respond to ad-hoc analysis requests and support data-driven initiatives
• Train and support end users on report usage and interpretation
• Maintain compliance with data security, privacy, and organizational standards

What We’re Looking For

• 3–5 years of experience in data analysis, business intelligence, or reporting
• Proven experience developing dashboards and reports that support forecasting and KPI tracking
• Advanced proficiency in reporting and visualization tools such as Microsoft Power BI (PBIX will be required for application consideration)
• Advanced proficiency in reporting skills such as DAX, Power Query and Data Mapping
• Strong attention to detail and commitment to data accuracy
• Ability to manage multiple priorities in a fast-paced environment

Additional Requirements

• Safety-sensitive position requiring drug testing
• Ability to work occasional evenings or weekends if needed
• Commitment to Goodwill’s core values, drug-free workplace, and zero-tolerance policies

What You Get:

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives