Business Intelligence Analyst, Revenue Cycle

24 Hour Home Care is part of the TEAM Services Group portfolio of companies. We proudly lend a helping hand by supporting recruiting efforts for other TEAM brands, including COMPANY , in finding the right talent to grow their team.

The Role

The Revenue Cycle Management (RCM) Advisory Analyst plays a critical role in driving accurate, timely, and scalable revenue operations across TEAM Services Group. This role partners closely with the RCM Advisory Manager and cross-functional teams to advise and consult on billing, collections, revenue integrity, and reporting across multiple payors and entities. This individual will serve as an advisor for our brand RCM teams, guiding them on best practices on RCM.

This is a high-impact, fast-paced role for a problem-solver who thrives in data, understands revenue mechanics, and is motivated to improve processes through integrations, automation, analytics, and strong cross-functional collaboration. An A-Player in this role takes ownership of account performance, proactively identifies issues, and helps build systems that scale.

What Success Looks Like

• Advise and strategize on accurate and timely billing, collections, and reconciliations across multiple payors
• Drive brand RCM teams to reduce denials and underpayments through strong analysis and cross-functional problem-solving
• Improve revenue visibility through clear reporting and dashboards and monitor KPIs for risk mitigation
• Support automation initiatives that increase efficiency and reduce manual work
• Build trusted partnerships with Operations, Finance, and external payors
• Strengthen controls and audit readiness across revenue processes
  
  

Primary Responsibilities

Revenue Operations & Accounts Receivable

• Assist brand RCM teams with optimization projects around billing, payment application, and account reconciliations across multiple payors and private pay clients
• Monitor account balances and follow up on discrepancies to ensure timely resolution
  
  

Revenue Recognition & Adjustments

• Partner with Operations and Finance to evaluate and process revenue adjustments or write-offs related to over-authorizations or uncollectible balances
  
  

Reporting, Analytics & Insights

• Produce monthly and ad hoc reporting on key business metrics
• Support data-driven decision-making through analysis and insights
• Participate in system- and data-oriented projects that improve reporting accuracy and efficiency
  
  

Cross-Functional Collaboration

• Partner with Operations, Data, BI, Finance, and other internal teams to investigate denials, underpayments, and operational root causes
• Communicate findings clearly and recommend solutions
  
  

Payor Rate Analysis & Strategy

• Partner with payors on billing rate changes
• Analyze financial impact of rate changes and collaborate with leadership on mitigation and reimbursement strategies
  
  

Business Intelligence & Automation

• Support automation initiatives that reduce manual effort and improve accuracy
  
  

Offshore Team Support & Oversight

• Train offshore support teams assisting with billing and collections postings
• Ensure quality, accuracy, and adherence to defined processes
  
  

Controls, Compliance & Audit Support

• Ensure adherence to internal controls and audit requirements
• Partner with Finance and Systems teams to maintain strong accounting controls across revenue workflows
  
  

What You Bring To The Table

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, Economics, or a related field
• 3+ years of experience in revenue cycle management or related finance roles
• Certified Revenue Cycle Representative (CRCR) or similar certification preferred
• Experience supporting multi-entity or multi-location organizations preferred
• Healthcare experience a requirement
• 25% travel required
  
  

Skills & Competencies

Revenue & Financial Acumen

• Strong understanding of revenue recognition under GAAP
• Ability to support audit preparation and respond to audit inquiries
• Experience managing complex account structures and payor relationships
  
  

Analytics & Systems

• Advanced Excel skills
• Clearinghouse experience (Change Healthcare, Waystar, etc.)
  
  

Ownership & Execution

• Highly organized with the ability to manage multiple priorities simultaneously
• Comfortable operating in a fast-paced, evolving environment
• Proactive in identifying issues and driving solutions through completion
  
  

Communication & Collaboration

• Communicates complex operational and financial issues clearly
• Builds effective relationships with internal teams and external partners
• Able to translate data into actionable insights for stakeholders
  
  

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply.

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:: $76,086 USD - $86,070 USD