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Business Mgr 3 Retail

Key Responsibilities

Deal Intake & Coordination

  • Receive and manage original deal files from the General Manager after deal approval

  • Coordinate with General Manager and Finance Manager to initiate deal processing

  • Ensure all documentation is complete and accurate from the outset

Financial Oversight & Closing Preparation

  • Partner with Finance Manager to prepare deals for closing

  • Compile and submit all contractor bids (“hard bids”)

  • Prepare Cost Worksheets and Commission Sheets prior to closing

  • Verify all financials align with approved deal structure and profitability targets

Contractor & Project Management

  • Serve as the primary point of contact for all contractors

  • Obtain and evaluate bids; coordinate project scope and timelines

  • Schedule all construction and manage timelines to meet closing deadlines

  • Conduct regular (weekly or more frequent) check-ins with contractors

  • Ensure all work is completed as agreed and on schedule

Customer & Vendor Communication

  • Communicate directly with customers to provide updates and obtain approvals

  • Facilitate Cost Worksheet approval via email or fax

  • Coordinate with lenders and vendors to ensure timely completion of all requirements

Quality Control & Compliance

  • Order and manage required site checks and inspections

  • Verify completion of work through photos and required documentation

  • Monitor vendor billing and report discrepancies immediately

  • Review all customer information for accuracy prior to closing

  • Process and scan original customer files to corporate in compliance with company standards

Closing Coordination

  • Prepare all closing documents

  • Schedule closings with customers and title companies

  • Ensure all conditions are met prior to closing

  • Authorize or coordinate key release to customer upon completion

Systems & Reporting

  • Maintain accurate inventory and records using internal systems (e.g., ProSys)

  • Enter Purchase Orders and build homes/projects in system upon order confirmation

  • Maintain daily deal tracking and update statuses consistently

  • Use deal tracker in daily communication with General Managers

Administrative & Operational Support

  • Submit finalized Cost Worksheets to General Manager (and Regional VP as required)

  • Serve as backup for time management functions in UKG

  • Assist with employee status change forms and administrative processes as needed

Key Skills & Competencies

  • Strong organizational and project management skills

  • Excellent communication and coordination abilities

  • High attention to detail and accuracy

  • Ability to manage multiple projects and deadlines simultaneously

  • Problem-solving and decision-making skills

  • Financial and operational acumen

Success Metrics

  • Deals closed on time and within budget

  • Accuracy of cost and commission documentation

  • Contractor performance and timeline adherence

  • Customer satisfaction and communication effectiveness

  • Compliance with internal processes and documentation standards

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