Business Office Manager

REMOTE - MUST BE LOCAL TO BOSTON, MA, FOR OCCASIONAL IN-PERSON REQUIREMENTS
Business Office Manager - Senior Living
$30.00-$60.00/hour | Full-Time
Legacy Lifecare Management

This position is remote in the greater Boston area, with occasional in-person requirements in a professional office setting or long-term care community.

Why Join Us?

• Make an Impact: As a Business Office Manager, you'll contribute to making a difference in the lives of others!
• Competitive Pay:  $30.00 - $60.00/hour based on experience
• Schedule: Full-Time, Monday - Friday, business hours
• Supportive Team:  We value our team members just as much as the people we serve!
• Quick Hiring:  Apply today and hear back within 48 hours 

What You'll Do: 

• Oversee daily census management and ensure accurate, timely distribution of census reports.
• Direct full-cycle revenue operations, including billing, collections, and account resolution for all resident accounts.
• Manage billing for private pay, Medicaid, Hospice, Medicare, and Managed Care in compliance with Centers for Medicare & Medicaid Services (CMS), MassHealth, and other payer requirements.
• Verify financial data, maintain resident files, and ensure accurate entry and integrity within billing systems.
• Post and reconcile deposits, EFTs, and ancillary charges, ensuring proper payer allocation and audit readiness.
• Administer resident trust accounts and provide timely, accurate quarterly reporting.
• Monitor accounts receivable, proactively follow up on outstanding balances, and drive collections to meet organizational targets.
• Serve as a key point of contact for residents and families while collaborating with internal departments (Admissions, MDS, Social Services, Finance) to support admissions, eligibility, and overall financial operations.

What You'll Need:

• Long-term care billing and collections experience strongly preferred, with a solid understanding of state and federal regulations.
• Strong organizational skills with attention to detail, and effective written and verbal communication abilities.
• Ability to build and maintain positive, professional relationships with residents, families, team members, and external vendors.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word; familiarity with Point Click Care (PCC) and MoveN software is a plus.
• Demonstrated ability to handle sensitive information with discretion and maintain strict confidentiality in compliance with HIPAA requirements.
• Must be at least 21 years of age.
• Ability to read, write, and speak English fluently.

Benefits Available for Qualified Positions:

• Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, flexible spending accounts, and 403(B) Retirement plan.  Optional STD, LTD, Accident and Critical Illness coverage.
• Tuition Reimbursement opportunities available for further education, training, and professional development
• Generous paid time off, including vacation, sick time, and a paid birthday!
• Rewarding career opportunities within an outstanding and well-recognized organization.