Business Office Manager & Human Resources Liaison

Business Office Manager & Human Resources Liaison

Responsible for the overall operation of the following functions: Human Resources, credentialing, business office, and other administrative duties. Ensures appropriate planning and implementation of Human Resources, credentialing, and Business Office services. Responsible for the supervision and coordination of recruitment, retention, development, and training of staff and volunteers to ensure that quality patient care is provided according to state and federal laws and regulations. Responsible for salary scales, payroll, salary analysis, merit increases, initiating credentialing process for all licensed independent practitioners, as well as re-credentialing said staff. The position is responsible for providing support for accounts payable and receivable. Responsible for EEOC compliance, job descriptions, memorandums of employment, consultant contracts, workers' compensation, and exit interviews. Responsible for Human Resources policies and procedures and Business Office policies and procedures that meet or exceed standards. Maintains the image of the facility in the local communities and in state and national organizations. Keeps the facility abreast of local, state, and national trends. Reports directly to the Administrator. Position also acts as an administrative assistant to the administrator as needed.

Duties & Responsibilities

• Responsible for overall operation of Human Resources Department, including all functions as they relate to payroll, employee injuries, benefits, engagement, position advertisement, selection, employee implementation, scheduling interviews, etc.
• Complete oversight and responsibility of compliance as it relates to licensing (facility and personnel), state and federal regulations.
• Responsible for the overall operation of Business Office services.
• Establishes and maintains personnel, advertises openings, processes applications, monitors the hiring process, conducts exit interviews, and responds to reference requests.
• Responsible for employee benefit applications, memorandums of employment, job descriptions, and consulting contracts.
• Responsible for salary scales, payroll authorization, salary analysis, merit increases, and workers’ compensation administration.
• Responsible for scheduling and informing for the orientation and training of staff and volunteers.
• Functions as Affirmative Action Officer, assures compliance with equal employment opportunity policies and regulations.
• Responsible for all incoming/outgoing mail and/or shipping.
• Assists the Administrator in the review and recommendation of personnel policies and procedures to the Board of Directors.
• Responsible for distributing/communicating needed information and ensuring day-to-day compliance with policy as relates to Human Resource activity.
• Oversight and Responsible for the credentialing/re-credentialing of medical staff members/licensed independent practitioners in accordance with facility policies and procedures, state and federal guidelines.
• Facilitates accurate processing of payroll by comparing timesheets with timecards and making corrections when needed
• Maintains computerized personnel and medical staff records.
• Ensures compliance with HIPAA guidelines and confidentiality as related to Human Resources.
• Takes an active part in local, state, and national health committees and functions.
• Ensures the implementation of all policies and procedures relating to Human Resources.
• Ensures COBRA Compliance.
• Investigates and resolves all complaints as needed.
• Advises managers and administrators on personnel matters.
• Assist in the development of position control.
• Overseas recruiting, interviewing, testing, selection, placement, and orientation of all new employees.
• Develops job descriptions and performance evaluation appraisals for new positions.
• Works with clinical managers to evaluate duties and evaluations at least annually.
• Facilitates changes in employment status and career path planning.
• Evaluates personnel programs, the handbook, and other employee-related policies at least annually.
• Responsible for the termination process.
• Ensure security and proper handling of classified information.
• Order supplies as needed for facility.
• Submit all accounts payable invoices, logs, and receipts as required.
• Develop and maintain an order-tracking system.
• Notification of Board Members/Governing Board of meeting schedules.
• Provides agenda and required documents for meetings.
• Maintain/Coordinate monthly calendars for the administrative & medical team.
• Assists with reception duties when needed.

Skills & Qualifications

Must have at least two (2) years of work experience in an administrative role. At least one (1) year of work experience in Human Resources (to include payroll, timekeeping, benefits administration, staff training, or legal issues). Experience in healthcare is preferred but not required. High school diploma or equivalent required. Bachelor’s degree in a related field or Certified Human Resources Management preferred.

Identified Competencies

None documented

Physical Requirements

In an 8-hour workday, the employee will perform the following:

Occasionally: stand, walk, squat, bend, kneel, lift 25lbs-50lbs, push or pull 25lbs-50lbs.

Continuously: sit for long periods; perform tasks such as grasping, turning, or typing.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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