Business Office Manager/Collections

Business Office Manager/Collections Specialist

Heritage Hall – Rich Creek is currently recruiting for a full time Business Office Manager/Collections Specialist.

Job Summary

The Business Office Manager/Collections Specialist is responsible for all billing and collection activity for the Rich Creek facility. The Business Office Manager/Collections Specialist also oversees Accounts Payable and Resident Fund activity.

Qualifications

The Business Office Manager/Collections Specialist must be organized, detail oriented, self-motivated, and able to multi-task. Preference will be given to applicants with strong collection skills and previous skilled nursing billing experience.

Job Duties and Responsibilities

• Conduct private collections in accordance with American HealthCare’s collection policy, to include issuing collection letters, making collection calls, filing collection warrants, and representing the facility in court
• Assist with obtaining Medicaid benefits for Medicaid-eligible residents
• Communicate/follow up daily with residents, family members, and the Department of Social Services regarding outstanding private balances and pending Medicaid applications
• Ensure that Medicare, Medicaid, VA, and private insurances balances are billed and collected in a timely manner
• Verify insurance information for referrals
• Reconcile and research accounts to resolve past due balances
• Prepare and post daily deposits
• Ensure the accuracy of all resident fund transactions
• Supervise business office staff
• Must comply fully with American HealthCare’s Code of Conduct
• Must comply fully with American HealthCare’s HIPAA Policies and Procedures

Business Office Manager/Collections Specialist Qualifications:

• High School diploma or equivalent
• 2-year or 4-year college degree preferred
• Must be a Notary or eligible to become a Notary
• Ability to communicate effectively with a variety of individuals, in both oral and written form
• Knowledge of computer systems such as Word, Excel, and Network Systems
• Ability to operate office equipment
• Ability to analyze and solve problems
• Ability to prioritize and organize

Leadership skills