Business Operations Analyst

We are looking for a detail-oriented Business Operations Analyst to optimize processes across edtech, software development, and IT consulting projects. The role involves data analysis, process improvements, documentation, and cross-functional collaboration to drive operational efficiency.

Key Responsibilities

Analyze operations, workflows, and KPIs to identify improvements.

Collect, interpret, and report data using Excel/SQL/BI tools.

Prepare SOPs, reports, and business documents.

Collaborate with internal teams to streamline processes.

Support project management (timelines, resources, risks).

Ensure compliance with industry/regulatory standards.

Conduct market research and competitive analysis.

Qualifications

Bachelor’s in Business/IT (Master’s or Six Sigma/PMP preferred).

3–5 years in business operations/analysis (edtech, software, IT consulting preferred).

Strong skills in data analysis, documentation, and reporting.

Proficiency in MS Office, Google Workspace; knowledge of Agile/Scrum.

Excellent communication and problem-solving abilities.

Preferred Skills

Experience with Tableau/Power BI or Python scripting.

Knowledge of Indian edtech/IT regulatory frameworks.

Ability to multitask in a dynamic environment.

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person