Business Operations Analyst

Business Operations Analyst

Experience: 4–6 Years
Location: Hyderabad, Telangana
Compensation: ₹6–8 LPA

Contact Information

Contact Person: Lalitha
Call/WhatsApp: +91 80195 54888
WhatsApp: 9030565331
Email:

• lalitham@galactixsolutions.com
• naveendaggula@galactixsolutions.com

About the Role

We are seeking a highly analytical, detail-oriented, and results-driven Business Operations Analyst to support our organization’s operational excellence and strategic growth initiatives. The ideal candidate will leverage data-driven insights, process design expertise, and cross-functional collaboration to enhance efficiency, optimize workflows, and strengthen business performance.

Core Responsibilities:

• Advanced Data Analysis: Collect, cleanse, and analyze operational data from various internal systems to identify performance trends, inefficiencies, and improvement opportunities.
• Operational Efficiency Improvement: Assess end-to-end business processes, identify bottlenecks, and recommend strategic improvements to enhance productivity and reduce operational overhead.
• KPI Development & Monitoring: Design, implement, and track business KPIs to measure effectiveness and support continuous improvement initiatives.
• Reporting & Performance Insights: Develop executive-level dashboards, management reports, and presentations that communicate clear insights and actionable recommendations.
• Cross-Functional Collaboration: Partner with Sales, Operations, HR, Finance, and Technology teams to ensure process alignment and successful execution of business initiatives.
• Root Cause Analysis: Perform detailed investigations to determine underlying causes of operational issues and provide sustainable, data-backed solutions.
• Process Documentation: Create and maintain SOPs, process flow diagrams, workflow documentation, and operational guidelines.
• Project Support & Execution: Assist in planning and executing operational improvement, automation, and transformation projects across departments.
• Risk Assessment & Mitigation: Identify operational risks, analyze their impact, and propose effective mitigation strategies to ensure business continuity.
• Change Management Support: Facilitate smooth adoption of new processes or systems by coordinating training sessions and supporting teams during transitions.
• Cost Optimization: Analyze resource utilization and recommend cost-effective strategies without compromising quality or service delivery.
• Stakeholder Engagement: Engage with internal stakeholders to understand business needs and ensure alignment with organizational objectives.
• Data Governance: Support data governance practices by ensuring accuracy, consistency, and compliance in reporting and analytics.
• System Enhancement Collaboration: Work closely with IT teams to optimize reporting tools, automate workflows, and improve data integration.
• Operational Benchmarking: Monitor market and industry best practices to introduce innovative solutions and enhance business efficiency.

Key Skills & Qualifications:

• Strong analytical, logical reasoning, and problem-solving abilities.
• Proven experience in data analysis, business operations, or process optimization.
• Excellent written and verbal communication skills with the ability to present insights clearly.
• Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Dashboards); familiarity with Power BI/Tableau is preferred.
• Working knowledge of SQL, Python, or other analytical tools is an advantage.
• Strong understanding of business process frameworks and operational workflows.
• Effective project management and multitasking skills with attention to detail.
• Ability to maintain confidentiality and work independently in a fast-paced environment.

Preferred Certifications:

• Lean Six Sigma (Yellow/Green Belt)
• Certified Business Analysis Professional (CBAP)
• Business/Data Analytics Certification
• CAPM or PMP Certification
• SQL or Python Analytics Certification

Job Duties:

• Conduct periodic internal audits to evaluate current practices and identify opportunities for enhancement.
• Gather insights through employee and leadership interviews, surveys, and workflow assessments.
• Support business planning, budgeting, and forecasting activities with relevant data and analysis.
• Assist in the development, testing, and implementation of new tools, systems, and operational processes.
• Deliver training and guidance to employees during system or process rollouts.
• Monitor emerging industry trends and recommend process innovations or performance improvements.
• Coordinate with IT and cross-functional teams to support data integration, reporting enhancements, and system optimization.

Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹800,000.00 per year

Benefits:

• Provident Fund

Work Location: In person