Business Operations Leader -Showroom and Sales

Wilmington Blinds & More has been a trusted name in our community for over 25 years, delivering premium custom window treatments and home organization solutions through industry-leading partners. We are seeking a high-caliber leader to help shape the future of our business. This is not a typical management role. This is an opportunity to step into a leadership position with real influence, working directly alongside ownership to drive operations, elevate the client experience, and build a high performing team. We are looking for someone who is not just experienced—but driven, strategic, and committed to building something meaningful over the long term.

What You’ll Do

As our Business Operations Leader, you will take ownership of the day-to-day business while helping define the path forward. Your impact will be felt across our team, our clients, and our continued growth.

• Partner with ownership to execute growth strategies and drive revenue
• Elevate the client experience from first interaction through project completion
• Lead, coach, and develop a sales team to consistently exceed performance goals
• Design and implement systems that improve efficiency, accountability, and scalability
• Oversee daily operations including scheduling, order flow, and project coordination
• Act as the standard-bearer for professionalism, integrity, and brand representation
• Proactively solve problems and ensure seamless communication across all touch points

Who You Are

• A proven leader with strong business acumen and a track record of driving results
• Energized by building teams, improving systems, and growing a business
• Highly organized, detail-oriented, and operationally strong
• A confident communicator who can lead both clients and team members effectively
• Committed to excellence—not just in outcomes, but in how the work gets done
• Looking for a long-term career opportunity, not a short-term role

Qualifications

• 5+ years of business management or leadership experience
• 2+ years of sales experience (preferably in a consultative environment)
• Experience in custom window treatments, home interiors, or a related design-driven industry is highly valued
• Ability to work on-site in Wilmington, NC
• Experience with Monday work platform is highly valued

What We Offer

• Competitive salary based on experience
• Goal-based performance incentives tied to individual and team success
• Paid holidays and Earned PTO
• A leadership role with direct access to ownership and decision-making
• Opportunity to grow with a well-established, expanding business
• A team and environment that values quality, service, and long-term relationships

About Us

Learn more about our company and partners:

• https://www.wilmingtonblinds.com

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• Experience in custom window treatments, home interiors, or a related design-driven industry is highly valued
• Experience with Monday work platform is highly valued

Experience:

• Business management: 5 years (Required)
• Sales : 2 years (Required)

Work Location: In person