Business Operations Manager and Analyst

Job Title: Business Operations Manager and Analyst

Department: Partner Solutions, Operational Excellence

Location: Hybrid, based in Washington, DC, or Durham, NC Preferred; or Remote in Illinois, Maryland, New Jersey, New York, North Carolina, or Virginia

Who We Are

Today’s societal challenges are more complex, interconnected, and urgent than ever. Sunflower Services is comprised of over 240 professionals with deep expertise in the philanthropic sector. We provide support services to fiscal sponsors and intermediaries—and their hundreds of mission-driven projects—that are creating meaningful change. We welcome jobseekers who are motivated by results and driven by impact. For a list of current job openings at Sunflower, please visit our LinkedIn page.

Sunflower Services is an independent, nonprofit-owned Public Benefit Corporation dedicated to providing operational excellence to nonprofit and social impact organizations. Sunflower delivers integrated solutions in finance, HR, grants management, compliance, and other administrative areas, helping mission-driven organizations and changemakers focus on what matters most: their impact.

Position Overview

Sunflower Services seeks a Business Operations Manager and Analyst to be a vital member of the Operational Excellence team.

This position blends financial analysis, data and systems management, operational support, and process improvement to strengthen the Partner Solution department’s budget, data, reporting, and decision-making functions, while providing administrative and operational support for the charitable and social welfare organizations it partners with.

This position will report directly to a director on the Operational Excellence team and partner closely with the Head of Operational Excellence.

What You’ll Do

Client Financial Administration Processes

• Provide administrative and operational support related to managing partnering 501(c)(3) and (c)(4) fiscal sponsors’ general and administrative accounts
• Responsible for designated day-to-day contract and payment processes, including management of incoming requests
• Manage designated opportunities in Salesforce for incoming, unrestricted funding
• Reconcile designated credit card reports
• Partner closely with financial analyst on ad-hoc financial analyses, budget questions, and special requests
  
  
  

Financial and Budget Support

• Coordinate a central business and budget “desk” decision-making function for the firm
• Ensure financial and spending requests are reviewed consistently, equitably, and in a timely manner
• Document spending and discount approvals and track against respective budgets
• Lead ongoing business and budget desk process improvements in response to evolving approval structures and governance requirements
• Support leadership in coordinating the development of department and team-level sub-budgets and spending plans and monitor against them
• Coordinate the IT and /Operational Excellence teams’ contract review, signature, and payment processes
• Support departmental analysis and reporting, including content development for team-wide budget updates
• Develop and maintain budget reporting and dashboards (e.g., Power BI) to support transparency and decision-making
• Perform budget variance analysis to explain drivers of over- or underspend
• Support promotion and compensation scenario modeling and reporting that complements corporate-level analysis
  
  
  

Workforce Data Administration

• Maintain department personnel data in the firm’s ERP systems, specifically data related to staffing (hires, departures, title changes, and bill rates)
• Support salary rubric administration and compensation data management
• Administer staff change workflows, including recruiting process coordination and position updates
• Ensure alignment between tech systems, staffing plans or changes, and budget assumptions
  
  
  

What You’ll Bring

• Bachelor’s degree in finance, accounting, or related field required
• 3-6 years of experience in financial operations, business operations, FP&A, or similar role
• Demonstrated experience in budgeting, variance analysis, and financial reporting
• Proficiency in Excel, including financial modeling and data analysis
• Experience building reports or dashboards using tools such as Power BI or similar platforms
• An inquisitive problem solver with robust financial and analytical skills
• Able to take initiative, work independently, and collaboratively and manage effectively in a high-growth and fast-paced environment
• Advanced proficiency with Excel for data analysis and developing templates
• Adept at written and verbal communication skills and have strong business acumen
• Able to manage multiple concurrent projects
• Ability to simplify and explain complex financial concepts to non-financial stakeholders
• Knowledgeable on various business and financial data software
  
  
  

Compensation And Benefits

The salary range for this position is $71,000 – $81,000. Our salary ranges are based on national compensation benchmarks of similar sized companies in professional services. This position is eligible for an annual bonus at 5% of the annual salary.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, plus a flexible spending account and health savings account, in addition to a 401k with a company match, and commuter benefits.

We give generous paid time off, with 16 days of vacation time, 10 days of personal time, 20 hours of volunteer time, 11 company holidays, and 4 optional holidays.

We support work-life balance with parental leave, UrbanSitter membership, Employee Resource Groups, and fitness and telecommunications reimbursements.

We value growth and development with options for education reimbursement and professional development.

We also offer disability, life insurance, additional voluntary insurances, and access to Teladoc and Health Advocate.

Work at Sunflower Services

Submit a resume and cover letter. The application deadline for this position is April 3, 2026. The deadline to apply may be extended depending on business needs.

Location Requirements

This is a full-time position. The position can operate on a hybrid schedule, preferably based in our Washington, DC, or Durham, NC offices, or it can be fully remote from the following locations: Illinois, Maryland, New Jersey, New York, North Carolina, or Virginia.

If a new hire is within proximity of our Washington, DC or Durham, NC offices, the expectation during onboarding (~90 days) is that you come into the office a minimum of 3 days per week. After this onboarding period, employees can then come into the office on a more flexible schedule with the remaining days worked at home/remotely.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 10 pounds at a time
  
  
  

We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act.

Sunflower Services is an Equal Opportunity Employer without regard to race, gender, disability status, veteran status, or any other category protected by federal, state, or local law.

Visit our web page to learn more about Sunflower Services and watch this video.