Business Operations & Marketing Intern

About Gradiant

Gradiant is a Different Kind of Water Company. With a full suite of differentiated and proprietary end-to-end solutions for advanced water and wastewater treatment powered by the top minds in water, the company serves its clients’ mission-critical operations in the world’s essential industries, including semiconductors, pharmaceuticals, food & beverage, lithium and critical minerals, and renewable energy. Gradiant’s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,400 employees worldwide. Discover us at gradiant.com.

Position Overview

• We are seeking a motivated Business Operations & Marketing Intern to support the Middle East leadership team on a wide range of strategic, operational & commercial initiatives. This role offers a unique opportunity to work closely with leadership, gain hands-on exposure to real-world business challenges & contribute meaningfully to the growth of our operations.
• The intern will be involved across business strategy, marketing execution, CRM management, analytics, operational excellence initiatives & enterprise systems support (SAP).
• This is an ideal role for candidates who are intellectually curious, proactive & eager to go beyond defined job boundaries while working with a fast-paced leadership team.

Duration- 6 months

Responsibilities

1. Business Strategy & Operations Support

• Support the Middle East Operations in strategic planning, business analysis & operational initiatives
• Assist in preparing business reports, dashboards
• Conduct market research, competitive analysis & industry benchmarking
• Track & follow up on key action items, milestones & operational KPIs

2. Marketing & Growth Initiatives (Middle East)

• Support execution of regional marketing campaigns (digital, events, webinars)
• Work with global marketing team to localize content & campaigns for the ME region
• Assist in creating marketing collateral, campaign trackers & performance summaries
• Analyze campaign effectiveness and provide data-driven insights for continuous improvement

3. Salesforce CRM Documentation & Analytics

• Support Salesforce CRM data hygiene, documentation & process standardization
• Assist in maintaining sales pipelines, opportunity tracking, and account data
• Generate basic CRM reports and analytics to support sales and management reviews

4. ICV (In-Country Value) & Localization Initiatives

• Support ICV-related documentation, data collection & reporting

5. SAP & Enterprise Systems Support

• Assist in SAP-related coordination, documentation & user support activities
• Support data validation, reporting & cross-functional follow-ups during SAP process

6. Cross-Functional & Ad-Hoc Projects

• Work closely with sales, operations, finance, supply chain & global teams as required

Requirements

• Graduate in Engineering or Business or related field
• Strong interest in business management, operations & marketing
• High learning agility with a hands-on, problem-solving mindset
• Basic understanding of industrial processes, particularly in water treatment, is an advantage but not mandatory
• Ability to work effectively in a team environment while also handling independent tasks
• Prior internship or work experience in a related field is advantageous but not mandatory.

Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job Type: Full-time

Pay: AED2,500.00 - AED3,600.00 per month

Work Location: In person