Business Process Analyst

Job Purpose

We are seeking a highly experienced Business Process Analyst to drive enterprise-wide process optimization, operational excellence, and digital transformation initiatives across the organization.

The role is responsible for leading the design, documentation, analysis, and enhancement of end-to-end business processes while ensuring alignment between operational requirements and digital transformation objectives. The ideal candidate will work closely with cross-functional stakeholders to improve operational efficiency, streamline workflows, support automation initiatives, and strengthen governance frameworks that support long-term business strategy and performance improvement.

Key Accountabilities

• Design and implement enterprise-wide business process frameworks and operating models aligned with organizational strategy.
• Work closely with Business Units including Manufacturing, Supply Chain, Sales, Finance, HR, and IT to ensure process improvements support operational KPIs and business objectives.
• Lead cross-functional business process optimization and transformation initiatives.
• Conduct As-Is and To-Be process assessments across production, procurement, logistics, quality, and support functions.
• Identify operational bottlenecks and recommend automation and process improvement opportunities.
• Maintain and govern centralized documentation repositories including SOPs, Business Requirement Documents (BRDs), workflows, and process maps.
• Ensure processes remain aligned with ISO standards, food safety requirements, quality systems, and operational compliance frameworks.
• Support digital transformation initiatives by ensuring business requirements are translated into effective operational solutions.
• Establish regular engagement with business “Power Users” to gather feedback, support change adoption, and improve process effectiveness.
• Collaborate with IT and SAP teams to optimize system-enabled business processes and operational workflows.
• Prepare reports, dashboards, and analysis related to process efficiency, transformation progress, and operational improvements.
• Support continuous improvement initiatives through Lean methodologies and structured problem-solving approaches.

What We’re Looking For

• Bachelor’s degree in Industrial Engineering or a related field.
• Minimum 3 - 6 years of experience in business process analysis, operational excellence, or process transformation initiatives.
• Strong experience within manufacturing environments, preferably in Food, FMCG, or Milling industries .
• Strong understanding of SAP-driven business process environments.
• Experience with ISO 9001, quality systems, and operational compliance standards.
• Strong process mapping, documentation, and workflow analysis skills.
• Experience in business case development and operational performance improvement.
• Strong analytical thinking and structured problem-solving capabilities.
• Ability to manage cross-functional stakeholders and support organizational change initiatives.

What Sets Us Apart

• Career Growth & Learning: Structured training, mentorship, and cross-functional development opportunities.
• Meaningful Work: Contribute to initiatives supporting food security, sustainability, and digital transformation.
• Inclusive Culture: Work in a collaborative environment where ideas are valued, teamwork thrives, and a positive culture drives success.
• Compensation & Benefits: Competitive salary, comprehensive medical and life insurance, and programs that support work-life balance.
• Innovation & Impact: Access to advanced technology, process automation, and modern operations that drive operational excellence.