Business Process Analyst & Developer

Job Summary:

We are seeking a highly analytical and results-driven Business Process Analyst & Developer to analyze, design, and optimize organizational workflows and operational procedures. The ideal candidate will play a key role in improving efficiency, reducing operational risks, and aligning processes with strategic objectives through automation and system integration initiatives.

Key Responsibilities:

• Analyze existing business processes and identify gaps, inefficiencies, and improvement opportunities.
• Design and document end-to-end workflows, SOPs, and process maps.
• Develop and implement process automation solutions in coordination with IT teams.
• Lead business process re-engineering (BPR) initiatives.
• Ensure process compliance with internal policies and regulatory requirements.
• Collaborate with cross-functional departments to gather requirements and implement improvements.
• Define KPIs and performance metrics to measure process effectiveness.
• Support digital transformation and continuous improvement initiatives.
• Conduct impact analysis and risk assessments for process changes.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Information Systems, Industrial Engineering, or related field.
• Minimum 4 years of experience in business process analysis and development.
• Strong knowledge of process mapping tools (e.g., Visio, BPMN tools).
• Experience in workflow automation systems and ERP environments.
• Knowledge of Lean, Six Sigma, or process improvement methodologies is a plus.
• Strong analytical, documentation, and stakeholder management skills.