Business Process Improvement Specialist

About the Role

A leading organisation is seeking an experienced professional to drive business process improvement initiatives across multiple departments. The successful candidate will analyse current operations, identify opportunities for efficiency gains and support the delivery of transformation initiatives.

Responsibilities

• Analyse existing business processes and identify improvement opportunities.
• Map current and future-state workflows.
• Facilitate process workshops with stakeholders.
• Develop Standard Operating Procedures (SOPs).
• Support Lean and continuous improvement initiatives.
• Produce business cases and process documentation.
• Monitor implementation of improvement projects.
• Collaborate with business and technology teams to optimise operations.
• Track KPIs and process performance.

Requirements

• Bachelor's Degree in Engineering, Business or related field.
• 5+ years' experience in Process Improvement or Operational Excellence.
• Experience with Lean, Six Sigma or Business Process Management.
• Strong stakeholder engagement skills.
• Experience producing process maps and documentation.
• Financial services experience desirable but not essential.