Business Support Analyst

Key Responsibilities:

• Maintain and update pricing and rate information across various TPS applications with precision.
• Ensure consistency and accuracy of pricing data across all systems and platforms.
• Collaborate cross-functionally to gather and validate information for pricing updates.
• Identify opportunities to automate manual processes within the rates team.
• Research and recommend AI-driven solutions to enhance operational efficiency.
• Implement and manage automation tools to streamline workflows and reduce manual effort.
• Communicate clearly and effectively with internal teams and stakeholders, both verbally and in writing.
• Document processes and updates to ensure transparency and accuracy.
• Leverage MS Excel for data analysis, including formulas, lookups, and visualizations.
• Apply strong analytical skills to interpret data and deliver actionable insights.
• Work independently with minimal supervision, managing tasks and priorities effectively.
• Organize workload to meet deadlines in a fast-paced environment

Qualifications & Skills

• Minimum 2+ years of experience in pricing, rates management, or automation-related roles.
• Proficient in MS Office, especially MS Excel (formulas, lookups) and MS Outlook.
• Strong analytical mindset with the ability to conceptualize and communicate numerical data.
• Excellent written and verbal communication skills.
• Proven ability to work independently and manage multiple tasks efficiently.
• Familiarity with AI tools and strategies for process improvement.
• Bachelor’s degree in data science or a related field is preferred.