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Role:
Work closely with business to gather requirements and write the BRDs.
Help test and validate the implementation of the solution.
Train users on how to use the tool.
Responsibilities:
Requirement gathering
Review BRDs with business and obtain sign-offs
Learn the solution once it is implemented.
Validate solution in QA
QA testing support and troubleshoot issue
Demo and train business on the tools
Post implementation support
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