Business Systems Analyst, Travel (Hybrid)

Business Summary:

This position will serve as the liaison between business stakeholders and technology teams within AAA's Travel business, translating complex business needs into scalable technical solutions. Focuses on process optimization, requirements definition, system and data design support, and successful implementation of technology solutions across multiple platforms.

What You'll Do

• Partner with business stakeholders to gather, analyze, and document business and technical requirements.
• Translate business needs into functional and technical specifications for development teams.
• Analyze and optimize business processes to improve efficiency and outcomes
• Collaborate with technology teams on solution design, system architecture, and data models.
• Support solution testing, validation, and user acceptance testing (UAT)
• Develop and maintain clear documentation, including requirements, process flows, and user materials.
• Support end-user training and adoption of new systems
• Ensure solutions align with internal standards, industry requirements, and regulatory guidelines.

What You Bring

• 3 to 5 years of experience in business or technical analysis.
• Strong understanding of SDLC, Agile methodologies, and requirements management.
• Experience with data analysis tools, including Excel, SQL, Power BI, and Tableau.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Bachelor's degree in business, Information Systems, or a related field.

What We offer:

• Competitive compensation and benefits
• 401 (k) Starts Day One
• Retirement Savings Account
• Generous PTO and 11 paid holidays
• Hybrid work flexibility (3 days in the Office, 2 Days Remotely)
• Opportunities to grow, innovate, and make an impact

Hiring Range: $72,500 - $85,000

This position is also eligible for participation in AAA, Inc.'s Annual Incentive Plan.

AAA, Inc. is committed to paying competitively and equitably. The posted range for this position reflects competitive compensation based on market data, internal equity, and the role's skills and requirements. The compensation offered will depend on your qualifications and experience.

AAA, Inc. supports a flexible work environment for our associates. We are committed to collaboration, innovation, and work-life balance, and offer a hybrid work model of three days in-office and two days at home (or whenever you work best) each week.

AAA, Inc. does not accept unsolicited assistance from any search firms for this employment opportunity. All resumes submitted by search firms to any employee working at the AAA, Inc. offices, either by email, the Internet, or in any form and method, without a valid written Statement of Work in place for this position from the AAA, Inc.'s Talent Acquisition Department, will be deemed the sole property of the AAA, Inc.'s Office. No fee will be paid if the AAA, Inc. office hires the candidate, whether through the referral or other means.

Experience

Required

• 3 - 5 years: 3–5 years of experience as a Business Analyst, ideally in travel technology or digital systems. Knowledge of SDLC, system architecture, data modeling, databases, APIs, and cloud technologies. A bachelor's degree in business administration, Information Systems, or a related field.

Education

Required

• Bachelors or better in Business Administration or related field

Equal Opportunity Employer
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