Business Systems & Logistics Coordinator

Position Summary

The Business Systems & Logistics Coordinator supports international trade compliance, inbound logistics documentation, ERP system accuracy, and tactical purchasing activities. This role focuses on executing and maintaining established processes to ensure accurate imports, smooth receiving, reliable ERP data, and timely placement of one-off purchase orders.

This position works closely with customs brokers, logistics partners, internal clerks, purchasing, and management.

Key Responsibilities

Trade Compliance & Customs Support

- Prepare and review import documentation for products arriving from Europe, China, and Canada into the USA

- Support preparation of commercial invoices, proforma invoices, packing lists, and certificates of origin

- Apply HS/HTS codes based on established classifications and broker guidance

- Communicate with customs brokers to resolve entry questions or documentation requests

- Maintain organized records of import documentation

Inbound Logistics & Documentation Control

- Review container and shipment paperwork for completeness

- Compare packing lists to purchase orders and expected quantities

- Flag discrepancies and coordinate internally for resolution

- Track backorders and short shipments with vendors

- Support receiving team with documentation questions

ERP / Business Systems Support

- Act as first-line support for basic ERP issues and data corrections

- Assist users with transactional errors and standard reports

- Run and maintain existing reports

- Escalate complex system issues as needed

Tactical Purchasing Support

- Create purchase orders for non-stock or one-off items tied to specific sales

- Follow up on confirmations, ship dates, and receipts

- Coordinate closely with the main purchaser

Qualifications

- 2–5 years experience in logistics, import/export, supply chain, or operations support

- Familiarity with customs documentation and shipping paperwork

- ERP experience preferred

- Strong attention to detail and organization

- Good communication skills

Preferred

- Manufacturing or industrial environment experience

- Good Excel skills

What Success Looks Like

- Accurate and complete import documentation

- Fewer receiving discrepancies

- Clean ERP transactions

- Timely placement of one-off purchase orders