At Chase Plastics, we?re real people providing real solutions. As one of the Top 10 plastics distributors in the U.S., we strive every day to provide outrageous customer service to our valued customers throughout the U.S., Canada and Mexico. Our customers are shaping the world by making life-changing - and in many cases, life-saving - products in the medical, automotive, aerospace and industrial markets (among many others). We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world?s leading suppliers and getting the right product(s) to them, when and where they need it.
Chase Plastics is proud to be recognized as one of the Best Places to Work in the industry by Plastics News (2018 and 2016 respectively) as voted by our employees. Some of the benefits our employees enjoy include:
Competitive wages and bonus program
Generous healthcare benefits including Health, Dental, Vision, Life, Disability Insurance and Flexible Spending Accounts
401(k) match program
Paid time off, holidays and paid volunteer day
½ paid gym memberships
Training program to support new hires
Ongoing professional and leadership development opportunities
Fresh fruit and infused water provided daily at no cost to employees
Work hard, play hard company mentality
Fun employee engagement activities such as cornhole tournaments, family picnics, Tiger ticket giveaways, Halloween Wars, jeans Fridays, etc.
PRIMARY PURPOSE OF POSITION
To interact with customers, suppliers and sales force concerning orders and shipments in accordance with the Company?s objectives. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.
DUTIES AND RESPONSIBILITIES
Buyer
- Responsible for maintaining Quality Customer Service in accordance with Company Core Values (Core Ideology = Purpose + Core Values)
- Work in accordance to all aspects of the Proactive Purchasing Model
- Approach the position with a total savings mindset as it relates to overall Supply Chain Management. Included but not limited to: negotiation of purchase cost, freight savings, and warehouse costs
- Build and develop relationships with internal and external customers and suppliers
- Accurate processing of purchase orders following purchasing work instructions for assigned suppliers.
- Daily coordination of supplier shipments, confirmations, and receipt of paperwork
- Monitor all inbound purchase orders to ensure on-time arrival/delivery including overseas containers
- Consolidate purchases to achieve cost savings
- Assist with quarterly and annual supplier performance evaluation process for assigned suppliers
- Responsible for upward communication regarding supplier performance to the Management team as issues arise
- Resolve supplier invoice discrepancies, material returns, damage stock, and credit processing
- Responsible for the Demand Review, Forward Stock, Forecasting, and Reorder points for assigned suppliers and locations
- Evaluate locations to stock material considering freight and true outside storage costs to maximize company profitability
- Manage Aged Inventory resolution and reduction for assigned suppliers
- Learn product line and specifics of each supplier account with regards to product lead-times, supplier product line, market, and transit time from manufacturing plants
- Work directly with Sales and Product Management on customer related inventory issues
- Work with Product Management in accordance with current market pricing trends & react when necessary
- Be an active member of the Raw Material Forecast Committee and in Target Cost Meetings
- Review of weekly sales highlights, investigate, and act when appropriate
- Work with Service Specialists and Sales to review custom stock programs for non-performance and communicate appropriately
- Perform warehouse transfers between South Bend Warehouse and public warehouse partners when needed for assigned supplier products
- Take an active role in the closing of sales monthly
- Accountable in achieving team metric goals and performance
- Provide backup for other purchasing team members when appropriate
- Review Material shortages inventory weekly and communicate to operations team
- Update & Maintain all supplier ISO documents to ensure accuracy
- Participate in team Best Practice meetings
- Responsible for continuous team improvement as it applies to meeting the needs of our customers/suppliers (internal and external)
- Perform special projects or tasks as determined by management. This may include: supplier reporting, public warehouse reconciliation, Supplier Evaluations, training, writing procedures, monitoring performance and other selected areas
- Travel with Account Managers/suppliers as deemed necessary by your manager
- Focus on noted areas of improvement in yo