Job Summary
We are seeking a skilled and customer-focused Sales & Design Consultant to join our growing team. The ideal candidate will be proficient in 2020 Design software and CAD tools, with a passion for home improvement, kitchen layout, and customer service excellence. You’ll be responsible for supporting retail and Pro customers from consultation through design and closing the sale.
Key Responsibilities
- Design custom kitchen and bath layouts using 2020 Design and CAD software.
- Guide customers through product selection (cabinets, countertops, sinks, tile, etc.).
- Conduct professional in-store design consultations.
- Develop and maintain your personal book of business, including Pro clients and referrals.
- Coordinate with Sales and Operations team to ensure excellent customer experience.
- Generate quotes, review design sign-offs, and submit complete orders.
- Participate in SHINE customer service training and apply CasaPro’s Big 3 principles
Skills
- Proficient in 2020 Design software and CAD layout tools.
- 2+ years experience in kitchen & bath design or home improvement sales.
- Excellent communication and interpersonal skills.
- Demonstrated ability to build customer relationships and drive sales.
- Self-starter with time management and organization skills.
- Bilingual (Spanish or Chinese) a plus.
- Flexible to work retail hours, including weekends.
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person