CAC Social Media & Special Programs, Program Assistant

Position Title: Program Assistant, Social Media & Special Programs

Department: Community Action Center (CAC)

FLSA Status: Non-Exempt

Full/Part-Time: Part-Time, 15-20 hours per week

Reports To: Department Manager

• Manage and maintain CAC’s social media accounts (Instagram, TikTok, Facebook etc.), ensuring consistent and engaging content.
• Develop creative and culturally relevant content, including graphics, videos, and stories, to promote CAC programs and events.
• Assist in executing a strategic outreach plan to increase attendance and engagement at CAC events.
• Support general CAC marketing efforts by tabling at campus-wide events and conducting classroom and student organization presentations.
• Track media analytics and inform the team on findings, trends, and suggestions for improvement.

• Assist in the planning and coordination of CAC Special Programs, such as Legacy Month, Rooted, CHI Day, and others.
• Provide logistical and operational support for events, including setup, promotion, and day-of execution.
• Contribute to the development of new programming that aligns with CAC’s mission and student interests.

• Represent CAC in meetings, events, and conferences with students, staff, faculty, campus leadership, and community organizations.
• Help foster and maintain reciprocal relationships with community partners and student organizations.
• Work with the CAC team to develop and implement a strong volunteer culture on campus.

Administrative & Team Support:

• Provide front desk coverage, offering general support and assistance to students and visitors.

• Assist with clerical tasks, including errands, flyering, research, and phone/email communication.
• Participate in CAC staff meetings and professional development sessions.
• Collaborate with all CAC staff and the Associated Students Board on shared initiatives.
• Support CAC special events and programs as needed.

• Participate in summer orientation events if applicable.

• Demonstrate capacity to work effectively in a diverse University environment; Ability to establish and maintain effective collaborative relationships with the CAC, A.S. and Student Involvement personnel

• Experience with creating content on social media platforms such as TikTok, Instagram, etc.
• Ability to work collaboratively in a team setting
• Ability to give and receive critical feedback
• Ability to work independently with little supervision
• Ability to follow complex written and oral instructions
• Ability to manage a project from start to finish
• Ability to present in classrooms, workshops and related events
• Excellent oral and written communication skills

• This job operates in an office environment and routinely uses standard office equipment.

• Must be able to operate a computer, including a keyboard and mouse, and phone.

• Must be able to occasionally lift or carry office or event products or supplies, up to 40 pounds.
• Must be available to work 15-20 hours a week, Monday through Friday from 8:00AM -5:00PM.

• Reliable and consistent work attendance and professionalism is required.

Required or Preferred Education and Experience

• Must be a current matriculated San José State University student
• Experience in social media management, including content creation, scheduling, and engagement across platforms such as Instagram, Twitter, Facebook, and TikTok.
• Basic proficiency in digital design tools (e.g., Canva, Adobe Creative Suite, or similar platforms) for creating graphics and promotional materials.
• Knowledge of community engagement strategies and a passion for social justice, civic engagement, and student advocacy.
• Has taken a course in Political Science, Ethnic Studies, Gender Studies, or a related field, or demonstrates a strong passion for social justice and community advocacy.
• Experience or willingness to learn video editing for short-form content creation (e.g., Instagram Reels, TikTok).
• Understanding of or experience with CAC programs, campus activism, or community service initiatives is a plus.