Cafe manager

The Cafe Manager is responsible for the overall day-to-day management of cafe operations, delivering an exceptional guest experience, and leading a motivated front-of-house team. This role sits at the intersection of hospitality, operations, and business management — ensuring the cafe runs smoothly, profitably, and in alignment with the company's brand standards and service philosophy.

• Oversee and manage all daily cafe operations — opening and closing procedures, floor management, service flow, and team coordination across all shifts.
• Ensure the cafe is clean, well-presented, fully stocked, and operationally ready before each service period.
• Maintain and enforce all standard operating procedures (SOPs) for front-of-house service, bar operations, and cashiering.
• Identify and resolve operational problems, service failures, or process inefficiencies promptly and proactively.

Work Location: In person