Cage Cashier

Company Description

First Light Casino is the only Native American Casino located within the boundaries of Massachusetts, offering a unique and welcoming gaming experience. Our smoke-free gaming floor features the cleanest machines in the region, ensuring a comfortable environment for all guests. Known for our friendly and professional staff, we take pride in providing outstanding customer service. We are growing rapidly and are excited to expand our team as we continue to enhance the entertainment experience for our guests.

Job Description

Responsible for documenting and verifying the accuracy of all incoming and outgoing currency, coins, vouchers, tickets, bank deposits, and other monetary instruments. Maintain the accountability of the main bank and safe as required by our internal controls, policies, procedures, and gaming regulations. Responsible for performing verifications on loose and bundled money, coin transactions and check cashing. Processes jackpots, check cashing and redeems valid gaming vouchers received from patrons for an equivalent amount of cash. Working knowledge of the P.O.S. cash register system and gaming voucher ticket redemption system. Comply with all department and company policies, procedures, internal controls, and government regulations during the drop and count. Further, responsible for the collection and counting of vouchers and currency from gaming bill acceptors. Demonstrates and provides outstanding customer and employee relations at all times. Presents oneself in a neat and clean appearance at all times. Performs other duties as assigned.

Job Requirements

Mental and physical ability to stand or sit for extended periods. Must be able to lift moderate amounts of at least 30 lbs. Ability to make independent decisions. Ability to read, speak, and communicate ideas in English both orally and in writing. Must have excellent Math skills. Must be able to work all shifts, weekends. Holidays and special events as needed.

Minimum Requirements

Must have a High School Diploma or equivalent. Must have two (2) years of cashier experience in related operations. Experience as a Main Banker/Cashier/Drop Team Member is a plus. Must also have excellent PC, communication, supervisory and delegation skills. Must be at least 21 years old and have the ability to obtain the appropriate gaming license pursuant to Mashpee Wampanoag Tribal Gaming Commission regulations.

Qualifications

• Strong cash handling and numerical accuracy skills
• Exceptional customer service and communication skills
• Proficiency in computer literacy and the ability to use relevant software
• Familiarity with casino management processes is a plus
• Attention to detail, organizational skills, and the ability to handle high-pressure situations
• Availability to work flexible shifts, including nights, weekends, and holidays
• Previous experience in a similar role or in the gaming industry is an advantage
• First Light Casino is a drug-free workplace, and drug testing may be required/requested at any time before or during employment at First Light Casino