Call Center Agent (Night Shift)

About the Role:

Are you ready to step into a dynamic and rewarding career in customer service? We’re looking for both fresh talent and experienced professionals to join our team as Calling Agent for a software company. This role is perfect for individuals with strong communication skills, a problem-solving mindset, and a passion for helping others.

You’ll be part of a supportive team, handling customer interactions over the phone and delivering clear, prompt solutions.

What You’ll Be Doing:

· Identify and understand customer needs effectively

· Address inquiries with clarity and professionalism

· Research issues and provide appropriate solutions or alternatives

· Adhere strictly to company policies and procedures

· Ensure timely completion of daily call tasks

What We’re Looking For:

· Fresh graduates or professionals with 1 years of call center experience

· Minimum qualification: Intermediate / O or A Levels or higher

· Fluent in spoken and written English

· Strong analytical and critical thinking abilities

· Quick learner with a proactive attitude

· Ability to remain calm and professional with difficult clients

Note: Candidates currently in matriculation or who have just passed are not eligible for this position.

Perks & Benefits:

Performance-Based Bonuses – Daily, Weekly & Monthly

Travel Allowance – For Female Employees

Weekends Off – Enjoy Saturdays and Sundays Friendly and collaborative team environment

What Makes You Stand Out:

· Excellent English communication (spoken and written)

· A collaborative attitude and team spirit

· Ability to explain technical matters in simple terms

· Time management and task prioritization skills

· Patience and professionalism under pressure

Other Details:

Shift Timings: 10:00 PM – 6:00 AM (Monday to Friday)

Job Type: Full-Time

Salary: Rs 25,000 – 50,000 + Incentives Earn Up-to 80K

Kickstart your career with us today — apply now and unlock the opportunity to grow, learn, and earn in a supportive and rewarding environment!

Job Type: Full-time

Pay: Rs25,000.00 - Rs50,000.00 per month

Work Location: In person