Call center agent-Real estate

Key Responsibilities:

• Handle inbound and outbound calls related to property inquiries, listings, and client follow-ups.
• Qualify leads based on budget, location preference, and property type.
• Schedule appointments for property viewings with agents.
• Update and manage the CRM system with accurate client details and follow-up actions.
• Respond promptly to WhatsApp, email, and social media inquiries.
• Coordinate with the sales and leasing team to ensure smooth client handling.
• Maintain strong product knowledge of available listings and market updates.
• Follow up with leads and provide excellent customer service to ensure conversion.
• Prepare daily call and lead reports for management review.

Job Type: Full-time