Call Center & Data Entry Representative

Become part of Heart to Heart Home Care's extraordinary team of caring professionals. H2H is seeking an energized, professional individual with great customer skills and attitude.

We're looking for friendly, outgoing, and responsible individuals that demonstrate exceptional customer service skills.

Duties:

• Perform general clerical tasks such as filing, and scanning documents
• Assist with data entry and maintaining records
• Provide administrative support to office staff
• Handle a higher volume of incoming and outgoing calls
• Answer phone calls and direct inquiries to the appropriate departments
• Provide customer support and address inquiries or concerns as they arise
• Assure documents for accuracy and completeness

Skills:

• Must be fluent in conversational Spanish.
• Strong organizational skills with attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks effectively

No Home Care experience is required (a PLUS if you have prior home care or call center experience)

Job Type:

Full-time

What we offer :

• **Supportive management team**
• **Growth opportunities**
• **401K Retirement Benefit**
• **Sick day and PTO benefits**

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person