Call Center Executive – Dental Clinic

Job Title: Call Center Executive – Dental Clinic

Location: Al Ain, UAE
Job Type: Full-Time
Availability: Immediate Joiners Preferred

Job Description:
Seeking an experienced and dynamic Call Center Executive to handle patient calls, appointment scheduling, and follow-ups efficiently.

Requirements:

• Minimum 2 years of experience in a call center (healthcare/dental experience preferred)
• Fluent in Arabic and Hindi (Mandatory)
• Good command of English
• Knowledge of Urdu / Malayalam / Tagalog will be an advantage
• Strong communication and convincing skills
• Experience in appointment booking and patient follow-up
• Good computer knowledge (Excel, email, clinic software)
• Ability to manage high call volumes
• Immediate joiners only

Responsibilities:

• Answer incoming calls professionally
• Schedule, confirm, and reschedule appointments
• Follow up on missed appointments and pending treatments
• Handle patient inquiries and complaints
• Coordinate with reception and doctors

Interested candidates who meet the above criteria and can join immediately may apply through Indeed

Job Type: Full-time