Call Center Jobs Sales Agent Outbound Campaign (USA | Night Shift)

Job Description

Location: Lahore Phase 8

Job Overview

We are hiring Call Center Sales Agents to join our outbound sales team targeting clients in the USA. Your primary job is to make outbound calls, qualify leads, and book appointments for medical and aesthetic clinics (e.g., hair transplant, dental, medspa).

This is a performance-driven role with opportunities to grow into senior or supervisory positions.

Key Responsibilities

• Make 100–200 outbound calls per shift using provided dialer and lead list
• Follow a structured sales script to explain services and offers
• Qualify prospects based on interest and eligibility
• Book appointments in CRM (GoHighLevel or similar)
• Update lead status and call outcomes accurately
• Follow up on previous calls and warm leads
• Meet or exceed daily/weekly KPIs (calls, bookings, show-ups)

Requirements

• Fluent English communication (US/UK accent preferred)
• Previous experience in BPO / cold calling / sales is a big plus
• Comfortable working night shifts aligned with US time zones
• Basic computer and CRM knowledge (training provided)
• Positive attitude, confidence, and strong phone presence

What We Offer

• Fixed salary + performance bonuses
• Structured training and full support
• Growth path to Senior Agent or Team Lead roles
• High-energy environment with performance rewards

Shift Timings

• Night Shift Only
• 7:30 PM – 4:30 AM (Pakistan Time)
• Monday to Saturday

Location

• Onsite in Lahore (Remote may be available for top performers after probation)

Job Type: Full-time

Pay: Rs60,000.00 - Rs180,000.00 per month

Application Question(s):

• Are you fluent in English and able to communicate clearly with clinic owners over the phone?
• Do you have experience doing cold calling / outbound calls for B2B clients?
• Are you comfortable making 100–150+ calls per day and following up on leads?
• Have you used CRM or sales tools (HubSpot, Salesforce, Pipedrive, CloudTalk, etc.) to track calls and leads?
• Have you spoken with international clients or decision-makers in the USA, UK, EU, Canada, UAE, or Australia?
• Are you comfortable reporting lead quality, objections, and client feedback daily to your manager?
• Cold calling can be challenging. Briefly describe a time you turned a “no” into a lead or opportunity.
• Are you comfortable using CloudTalk + Zoom + Email + WhatsApp for outreach?

Work Location: In person