Call Center Representative

Job Summary:

Call Center job involves handling incoming or outgoing customer calls to provide support, address inquiries, resolve issues, and sometimes conduct sales. Professionals in this role act as the front line of customer service for an organization, aiming to deliver a positive experience and resolve concerns efficiently.

Educational Qualifications:

• Diploma degree
• Bachelor’s degree

Job-related Skills:

• Communication Skills
• Problem-Solving
• Active Listening
• Multitasking
• Time Management