Call Center Representative

Come join our team at One Call Concepts! We are looking for highly motivated full-time employees to staff our inbound contact center. One Call Concepts provides both technical and emergency damage prevention services for 811 centers across the country. As a Call Center Representative, you will assist contractors, homeowners and utility companies in fulfilling underground utility locate requests through a variety of problem-solving techniques, including information collection, clarification, data analysis, research and validation.

We offer a competitive benefits package, the ability to work from home after completing training, flexible scheduling, flex time, a team-oriented environment, and much much more!!!

The ideal candidate must have the following:

• An interest in maintaining public safety
• Be detail-oriented and have the ability to think analytically
• Possess the ability to multi-task
• Have excellent written and oral communication skills
• Work some overtime, some Saturdays and holidays
• Read digital maps
• Provide outstanding customer service
• Have a willingness to work independently
• Type a minimum of 30 words per minute
• Have excellent attendance and punctuality

Apply online at: https://occinc.com/employment-opportunities/

All Applicants must complete a criminal background check in order to be considered for employment.

EOE/Drug-Free Employer

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you located within 30 minutes of Jefferson City, MO?

Work Location: Hybrid remote in Jefferson City, MO 65101