Call Center Representative

Call Center Representative (IN OFFICE)

This position requires telephone and email interaction with patients who have had 911 Emergency Transports and Non Emergent Ambulance Transports

Assist Patients and Insurance Companies with Ambulance Bills

Contact Patients to obtain Insurance Information

Must have at least 1 year of Call Center experience to be considered.

Respond to Patient/Insurance Emails regarding patient accounts

Process patient payments via Credit Card and ECheck Portal

Skip Tracing Returned Mail

The candidate should have excellent customer service and organizational skills

Must have the ability to work as a team.

This position is on site.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Call center: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person