Call Center Representative

We are looking for a motivated and professional Call Center Representative to join our team.

Job Responsibilities:

• Handle inbound and outbound calls professionally.
• Respond to customer queries and complaints efficiently.
• Provide accurate information about company services.
• Maintain customer records and update data in the system.
• Follow up with customers when required.
• Coordinate with relevant departments for issue resolution.
• Achieve daily and monthly call targets.
• Prepare basic reports and maintain call logs.

Requirements:

• Excellent communication and interpersonal skills.
• Good listening and problem-solving abilities.
• Basic computer knowledge.
• Ability to work in rotational shifts.
• Previous call center experience will be preferred.
• Minimum Intermediate/Bachelor’s qualification.

Pay: Rs40,000.00 per month

Work Location: In person