Call Center Representative

Job Title : Call Center Representative

Location : Temple, TX 76508

Duration : 3+ Months

Education : High School Diploma/GED

Shift Details : Days Shift M-F

General Description:

• Proficient in ALL phone and work request dispatch responsibilities.
• Ability to fill in for CR 1's on any shift.
• Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
• Assists with the workflow and assignments for patient transporters.
• Leads or participates in projects in support of the department.
• Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
• Performs all position appropriate duties as required in a competent, professional and courteous manner