Call Center Representative / Admin Assistant

About Us

We are a fast-growing car-buying company dedicated to delivering a smooth, professional experience for customers looking to sell their vehicles. As we expand, we are looking for a confident, disciplined, and results-driven Call Center Representative / Admin Assistant who excels at communication, follow-ups, and appointment confirmation.

If you thrive in a fast-paced environment, enjoy sales-driven conversations, and have a passion for customer engagement, this role is for you.

Key Responsibilities

• Call customers to confirm, reschedule, and manage appointments for car inspections and purchases
• Follow up with leads from Facebook, Instagram, Google, and other online platforms
• Accurately update and manage customer information in the CRM system
• Coordinate with inspection and purchasing teams to ensure seamless operations
• Maintain a high level of professionalism in all customer interactions
• Track daily call activity, appointments, and performance metrics
• Support administrative tasks related to sales and scheduling

Requirements

• Minimum 2 years of experience in a call center, telemarketing, or customer service role

(automotive or sales experience is a strong advantage)

• Excellent verbal and written communication skills
• Strong follow-up, persuasion, and appointment-closing abilities
• Ability to handle high call volumes and work under pressure
• Strong organizational and CRM data-entry skills
• Punctual, disciplined, and target-oriented
• Team player with a proactive and positive attitude

What We Offer

• Competitive salary plus performance-based incentives
• Supportive, professional, and energetic work environment
• Career growth opportunities within a rapidly expanding company
• Ongoing training, coaching, and performance feedback

If you are motivated, confident on the phone, and ready to support a high-performing sales team, we want to hear from you.

Apply now and become part of a results-driven automotive team.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Experience:

• Call Center: 2 years (Required)

Language:

• English (Preferred)

Location:

• Dubai (Required)