Call Center Representative Arabic

Key Responsibilities

• Customer Support: Answering inquiries, resolving complaints, and troubleshooting product or service issues.
• Call Management: Handling high volumes of inbound and outbound calls professionally.
• Data Management: Updating and maintaining customer information in the CRM system.
• Sales/Upselling: Identifying opportunities to up-sell products or services and managing renewals.
• Documentation: Logging call details and following up on pending issues.
• Escalation: Routing complex or urgent issues to the appropriate department

Pay: AED2,500.00 - AED3,500.00 per month

Work Location: In person